Graduate Portal Revamp

Mighty Kingdom Graduate Portal

I carried out the research needed to optimise the efficiency and user experience of a graduate portal for both applicants and staff. My data-informed methodology led to a 66% reduction in staff assessment time, saving over 300 hours. Simultaneously, this improved the applicant experience, enhancing our brand image and reducing application time by 40%.

UX Researcher • Personas • Journey Mapping • Qualitative and Quantitative User Testing • User Interviews • Onboarding

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